Return & Refund Policy

We want our customers to be satisfied with every purchase. If you are not completely satisfied with your order, you may be eligible to return the product and request a refund according to the conditions below.

Returns

Products can be returned within 7 days of delivery. To be eligible for a return, the product must be unused, in its original condition, and preferably in its original packaging.

Some products may not be eligible for return due to their nature or condition.

Return Process

To request a return, please contact our customer support team with your order number and the reason for the return. Our team will provide you with the necessary instructions for sending the product back.

Refunds

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.

If your return is approved, the refund will be processed using the original payment method. The time required for the refund to appear in your account may vary depending on your payment provider.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We will review the issue and provide an appropriate solution, such as a replacement or refund.

Return Shipping

Return shipping costs may depend on the reason for the return. If the product is damaged, defective, or incorrectly shipped, we may cover the return shipping cost.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our customer support team. We are always happy to help.

+1(678)-939-6166
info@safimarts.com